Issues Reported by P100Pro and P150 Customers
Q&A: How to Reduce the Risk of Battery Overheating Warnings
Currently, under full-day, high-load operation, customers are experiencing significant heating at the battery socket, which leads to battery and socket over-temperature warnings. This issue is partly due to the heavy workload, but also closely related to the condition of the battery connectors.
We recommend the following actions to help mitigate the issue and reduce the likelihood of overheating:
1. Keep battery connectors clean:
Avoid getting pesticide or water on the connectors when cleaning the drone. At the end of each day, clean the connectors using alcohol and cotton swabs. If minor oxidation is found, use fine sandpaper to gently remove the oxidized layer.
2. Replace socket components when necessary:
• If the socket on the drone side is heavily oxidized, replace the aircraft-side socket promptly;
• If only certain batteries trigger over-temperature alarms, replace the connector on the affected battery.
These maintenance actions can significantly reduce contact resistance, minimize heat buildup, and ultimately prolong the lifespan of the battery system while minimizing downtime caused by thermal protection triggers.
Q&A: How to Operate a Drone Safely Near Power Lines
The drone manufacturer strictly prohibits flying across or through power lines, especially high-voltage lines.
Any accidents resulting from such operations will not be covered under warranty.
If you absolutely must cross low-voltage power lines, the following personal recommendations apply:
Flying Under the Power Line(low-voltage power lines):
Maintain at least 2 meters of clearance between the top of the drone (canopy) and the power line.
For example, if the power line is at a height of 10 meters, the drone’s flight altitude must not exceed 7 meters.
Flying Over the Power Line (low-voltage power lines):
Maintain at least 2 meters of clearance between the bottom of the landing gear and the power line.
For example, if the power line is at 10 meters, the drone must fly no lower than 12 meters.
These guidelines help reduce the risk of collision or interference. Always prioritize safety and follow manufacturer restrictions.
Q&A: How to Ensure Smooth Networking for the P150
- Make sure all modules are updated to the latest software versions.
- Follow the correct power-on sequence when using DL1 to ensure stable networking:
- Step 1: Power on DL1 first.
- Step 2: Wait until DL1 is working normally.
- Step 3: Then power on the drone, followed by the SRC4 controller.
If you power on SRC4 and the drone first, they will attempt to form a network automatically, which may lead to connection issues.
Q&A: How can I use Digifarm’s CORS service
If customers use Digifarm's CORS service, please let customers use the following settings to work properly:
VBN Hostname: 208.68.167.162
Port Number: 3101
Mountpoint: VBN_MSM_BETA
customer account & Password
Q&A: I want to switch my drone from VRTK mode to RTK mode, but why can't I complete the switch?
If the P150 is in VRTK mode and you want to switch to RTK mode (using Cors or mobile base station), the drone needs to be completely powered off and then powered on again. Switching from VRTK mode to RTK mode may cause the GPS board software to crash.
Q&A: What risks can occur when a drone operates in VRTK mode, and how can those risks be minimized?
Another sharing:
When operating in VRTK (Virtual RTK) mode, the use of a virtual base station may result in incorrect correction data being sent to the GNSS module. This can cause the GNSS to calculate a false position, leading to:
Sudden position jumps
Drone entering fault mode
Unexpected hovering, forced landing, or deviation from the actual location
âť— Crashes or damage resulting from operations in VRTK mode are not covered under warranty.
đź”’ Strong Recommendation
We strongly advise against using VRTK mode unless absolutely necessary. If you must use it, please follow these precautions:
After the drone enters VRTK mode, wait at least 2 minutes before takeoff to allow the GNSS position to stabilize.
The pilot must be on standby and ready to take manual control during both takeoff and landing.
Q&A: How XRTK6 works as Rover
XRTK6 operates in ROVER mode for field mapping. It connects to the mobile phone or remote controller via Bluetooth, and receives CORS data forwarded through the XAG One app. In essence, XRTK6 functions as a GNSS module with an external antenna.
Q&A: Obstacle avoidance limitations:
While XAG’s drones are improving in obstacle detection, at high speeds, they still often fail to detect weakly reflective or low-contrast obstacles in time.
There remains a significant risk of crash. All obstacles in the field should still be mapped manually to ensure safe operation.
Q&A: Loading failed
Can not take over the drone, please use the remote control to release the permission to take over and try again(10901)
Fault Code 10901 Explanation:
Fault code 10901 indicates that the aircraft has received input from the remote control sticks and has entered manual control mode.
Manual control takes priority over autonomous flight, so the drone exits autonomous operation and responds to remote input.
Common Causes:
The joystick is off-center and needs to be recalibrated.
The joystick or other buttons were accidentally touched during autonomous flight.
đź”’ Preventing Accidental Remote Control Inputs:
To avoid unintentional interruptions during automatic flight, you can lock the joystick as follows:
Short press the power button on the remote control.
The power button LED turns red: joystick is now locked (disabled).
To unlock, short press the power button again.
The LED turns green: joystick is active again.
Q&A: How to Lock and Unlock the Joysticks on the P150 Remote Controller During Autonomous Operation?
Short press the power button, the power button LED turns red, indicating that the joystick lock is added. Try this. After the joystick lock is added, the joystick is invalid. Short press the power button again, the LED turns green, and the joystick is available. This will prevent you from accidentally touching the remote control during automatic flight.
Q&A Loading failed
Failed to access this device'slocation(10101)
Fault Diagnosis Explanation:
The remote controller can acquire its position in two ways:
By connecting to the internet (network-based location services).
Through its built-in GPS module.
Either method is acceptable.
For the drone to take off, it must be able to obtain both the remote controller’s location and the drone’s location. Additionally, the distance between these two positions must not exceed 2 kilometers. Only when these conditions are met will the drone be allowed to take off.
In the U.S., some customers do not use 4G-enabled Android controllers, which can result in slower and less accurate positioning. If the remote controller is being operated from inside a vehicle, the GPS accuracy may be further reduced. This can lead to takeoff issues.
When this occurs, the customer should place the remote controller in an open, unobstructed area and wait for a stronger signal. Alternatively, they can try restarting the XAG One app or rebooting the controller.
Q&A: Loading failed Unknown error, please contact our customer support.(0x09030000)(100003)
When the field is larger than 200 acres, this issue is more likely to occur. XAG is currently working on fixing this bug.
In the meantime, please split the field into smaller sections for operation.
Q&A: Recommended Operating Guidelines to Prevent Air Lock in the Spraying System
During spraying operations, if the pesticide tank is completely emptied, air can enter the spraying system. When refilling the tank, the trapped air may cause an air lock, preventing the system from functioning properly. To avoid this issue, we recommend the following operating practices:
1. In-Flight Operation Recommendations
• Avoid fully emptying the tank: When the pesticide level is low, trigger the “Return to Home” function before the tank runs completely dry. This prevents the pump from running dry and drawing air into the system.
• Monitor pump activity: After the tank is empty, the pump may continue running briefly. This can push air into the spraying system, increasing the likelihood of air lock when refilling.
2. Ground Spraying Test and Cleaning Recommendations
• Be cautious during spraying tests: During manual ground testing or tank cleaning, if the tank runs empty or the pump sound changes (indicating cavitation), immediately stop spraying to avoid drawing in air.
• Adopt good operating habits: When the tank is out of liquid, always shut off the spraying system promptly to prevent the pump from running dry.
3. First-Time Use or Long-Term Inactive Units
• Prime the system before use: If the aircraft is new or the spraying system has not been used for a while, add clean water and run a high-flow manual spray to expel trapped air from the system.
Summary
Key principle: Avoid letting the pump continue to run when the tank is empty.
Always stop spraying when the tank is nearly empty to minimize the risk of air lock and ensure smooth operation during the next spraying session.
Q&A: How to Fly a Drone More Safely Over Water
Operations Over Water Surfaces (e.g., Rice Fields)
Avoid using obstacle avoidance and terrain following modes during operations over reflective water surfaces.
➡ Solution: Use fixed-altitude flight mode instead. Mirror-like reflections from water can interfere with radar measurements.
Q&A: Misuse of the One-Key Resume Operation Function
A customer mistakenly thought the drone would only prepare for flight when using the one-key resume operation. In fact, both the remote controller and smart handle feature a “One-Key Resume Operation” button.
➡ Reminder: During automatic operations, once the drone returns and the battery and chemicals are replaced, long-pressing this button (as shown in the image) will cause the drone to automatically take off and resume the mission.
This function does not work on the first flight of a field. Please place the remote controller or smart handle in a safe location to prevent accidental pressing of the button, which could cause the drone to resume flight unexpectedly.
Q&A: How can I help the R&D team quickly analyze my drone’s issue logs?
To ensure we can help resolve system-related problems as quickly and effectively as possible, please follow the steps below when reporting any issue:
1. âś… Confirm Upgrade Status: If the customer has performed any software upgrade, make sure they have also completed a full cold reboot (power off for more than 5 minutes).
2. 🎥 Record the Issue: Ask the customer to record a video of the operation process. This helps R&D clearly understand what happened.
3. đź“ť Collect Complete Information: Please gather all of the following:
• Drone Serial Number (SN)
• Software Version
• User Account
• Date and Time of the Issue
• Detailed Fault Description
• App Logs and UAV Logs
• For crashes: include a video showing the surrounding environment and a flight link
With this complete information, Pegasus can assist in escalating the issue to XAG and help resolve it faster.
Please note: Many crash-related tickets remain open due to missing or incorrect logs, which prevents effective analysis.
Q&A : Take off failed
Sensor error, please restart the device and try again. lf this does not work, please contact our customer support or after-sales support. (0x04010003)
Error Code 0x04010003 is typically caused by IMU overheating.
The flight controller (FC) in this drone model includes built-in thermal control. During flight, airflow helps to cool the FC automatically. However, when the drone is left powered on for extended periods on the ground—especially under direct sunlight—it can lead to internal overheating.
Recommended Solution:
Avoid keeping the drone powered on while idle on the ground, especially under the sun.
If this fault occurs, power off the drone completely for at least 5–10 minutes to allow the flight controller to cool down before restarting.
Q&A: Error Message:
Perception system data error, please return to home as soon as possible (Code: G0040)
Recommended Solutions:
1. If the drone is hovering, first disable Obstacle Avoidance, Terrain Following, and 3D Map-Free functions.
2. Then try to return the drone using Tap-to-Fly or manually using the remote controller.
3. After the drone returns and lands, check whether the perception system cables are securely connected;
4. Try a cold reboot of the drone;
5. If the issue persists, please contact
technical support or after-sales service.
Q&A: If your P150 drone shows a “communication unstable” error and the battery level appears as a “❓” symbol, this is typically caused by a poor USB connection between the remote controller and the top display screen.
Please follow these steps to resolve the issue:
1. Unscrew the two screws connecting the display screen to the remote controller.
2. Carefully remove the screen from the USB port.
3. Clean any debris or dust around the USB connector on both the screen and the controller.
4. Reinsert the screen and tighten the screws securely.
Additional Reminder:
Avoid holding or lifting the remote controller by the top display screen. This can loosen the USB connection over time and lead to communication issues.
Q&A: Customer swears it's not spraying when it makes the blue line. P100 Pro, anyone ever seen that?
Some customers have already experienced this display issue, which is caused by an "offline" display bug. XAG is working on optimizing it, but the problem has not been fully resolved yet. However, it does not affect the drone’s actual flight operation.